Privacy Policy

At Fertech, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard your data when you visit www.fertech.in or interact with our company.

By using our website, you agree to the terms described below.

1. Who We Are

Fertech Industrial Park, located at Malappuram, Kerala, is South India's largest steel window and door frame manufacturing company.

We specialize in TATA Galvano GI steel windows and doors and supply across Kerala, Tamil Nadu, and Karnataka through our franchise network.

2. Information We Collect

We collect data only to provide better products and services. This may include:

  • Personal Information: Name, email, phone number, and address when you contact us or request a quotation
  • Order Details: Product type, design preferences, and delivery information.
  • Technical Data: IP address, browser type, device information (via analytics tools).
  • Communication Data: Messages sent via WhatsApp, email, or website contact forms.

3. How We Use Your Information

We use your data to:

  • Process quotations, orders, and warranty registrations.
  • Respond to enquiries and customer service requests.
  • Send updates, offers, or new product details (only with your consent).
  • Improve our website's performance and user experience.

Fertech does not sell or share your personal information with third parties.

4. Data Protection & Security

  • Your information is securely stored and accessed only by authorized Fertech personnel.
  • We use encryption and security protocols to protect against unauthorized access or misuse.
  • Regular audits are performed to maintain data integrity.

5. Cookies & Tracking

Fertech.in uses cookies to enhance your website experience and analyze site performance. Cookies help us understand visitor preferences β€” they do not collect sensitive personal data.

You can disable cookies in your browser settings anytime.

6. Third-Party Services

We may use trusted third-party tools like Google Analytics, Meta Business Suite, and WhatsApp Business API to understand visitor behavior and manage communication. These platforms maintain their own privacy and data protection standards.

7. Data Retention

We retain customer information only as long as necessary for service follow-up, warranty verification, or legal purposes.

8. Your Rights

You have the right to:

  • Request access to your personal information.
  • Correct inaccurate details.
  • Request deletion of your data (subject to verification).
  • Withdraw consent for marketing at any time.

For such requests, please email fertechinfo@gmail.com

9. Children's Privacy

Fertech does not knowingly collect data from anyone under 16 years of age. If you believe we have unintentionally collected such data, contact us immediately for removal.

10. Policy Updates

We may update this Privacy Policy occasionally to reflect business or legal changes. The latest version will always be available on www.fertech.in.

Last Updated: October 2025

11. Contact Us

πŸ“ Fertech Industrial Park, Malappuram, Kerala

πŸ“ž +91 9562 615 000

πŸ“§ fertechinfo@gmail.com

🌐 www.fertech.in